CONVERSATION 1.

JOHN: Blake and Sons, can I help you?

PING: Yes, this is Ping Chen from Correl Medical Devices. Could I speak to Mr. Blake if he's available please?

JOHN: Would that be Mr. Blake Senior or Mr. Blake Junior?

PING: Mr. Blake junior.

JOHN: I'll just see if he's available - hold the line please.

I'm sorry, Mr. Blake's in a meeting at the moment. May I take a message?

PING: Yes. Could you get him to return my call please? My number's 8661-5473.

JOHN: I'm sorry. I didn't catch your name.

PING: Ping Chen, Correl Medical Devices.

JOHN: Let me check the number, 8661-5473.

PING: That's right.

JOHN: I'll give Mr. Blake your message. Thank you.

PING: Thanks. Bye.

CONVERSATION 2.

PING: Correl Medical Devices, Ping Chen speaking.

BLAKE : This is Robert Blake returning your call.

PING: Ah yes, Mr. Blake. Thank you for calling back. I'd like to set up a meeting with you to discuss your requirements for next year.

BLAKE: Yes certainly. How about tomorrow at ten?

PING: That would be fine.

BLAKE: Okay, I look forward to seeing you then.

PING: Tomorrow at ten. See you then. Goodbye.

BLAKE: Goodbye.