wanzichou
14 years ago
Negotiations Conversation Analysis
latest #18
wanzichou
14 years ago
Extract 1.
wanzichou
14 years ago
-Start a negotiation with a greeting and small talk. Warren does this by asking whether Carla is enjoying Chicago.
wanzichou
14 years ago
This helps the negotiation start in a relaxed, friendly atmosphere.
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wanzichou
14 years ago
Other phrases are:
wanzichou
14 years ago
I hope you had a pleasant flight.
wanzichou
14 years ago
How is your hotel?
wanzichou
14 years ago
Extract 2.
wanzichou
14 years ago
-Notice how Carla signals it's time to start the negotiation by making a suggestion. Similar phrases are:
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14 years ago
Shall we get down to business?
wanzichou
14 years ago
Well, how about we get down to business?
wanzichou
14 years ago
-Next Carla makes an opening statement, which tells Warren what she wants to achieve from the meeting.
wanzichou
14 years ago
The person who requested the meeting usually makes the opening statement. Similar phrases are:
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14 years ago
Let me start off by saying....
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14 years ago
I'd like to begin by saying....
wanzichou
14 years ago
-Warren responds by saying they're only exploring options, meaning he doesn't intend to make a decision at this meeting.
wanzichou
14 years ago
He then adds that any proposal requires the board's approval.
wanzichou
14 years ago
-Carla shows she understands they won't reach an agreement at this meeting.
wanzichou
14 years ago
Each side has made their position clear, and can now discuss the details of the proposal.
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