Deria
8 months ago
[RL] [Mute] Currently debating the pros and cons of disassembling my desk and returning it despite not being able to drive and having no one to take me.
latest #16
Deria
8 months ago
I've been trying to get a single replacement bar for it for three weeks.
Deria
8 months ago
The manufacturer has been giving me the run around, sent me the wrong part, and I'm now in a holding pattern of them asking repeatedly if they want to send a new part.
Deria
8 months ago
But to return it, I'll have to take it apart, safely package it, pay for a box, and the get an uber to and from a postal carrier.
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Deria
8 months ago
Not returning it likely means another week of fighting with customer service. And having worked and enjoyed doing customer service...I am REALLY FUCKING over this agent...if I'm even talking to a person.
Lycaon Lover
8 months ago
I could help if you want me to deal with the customer service agent.
Deria
8 months ago
If you want. I finally got a tracking number, but it stopped working after I want to bed.
Lycaon Lover
8 months ago
We'll chat tonight and figure something out.
Deria
8 months ago
kk
Deria
8 months ago
Desk update:
Deria
8 months ago
So I guess that they decided that it was easier to send me a whole new desk rather than a replacement bar. So in much better news, my is working again!
Deria
8 months ago
Also, while installing the new bar, I found that I could now fix the old bar with the included wrench...something that I probably could have been told three weeks ago when they told me the bar was fixable and I asked how.
Deria
8 months ago
So I now have the parts for two fully functioning standing desks.
Deria
8 months ago
I am also much happier.
Deria
8 months ago
Siv
8 months ago
desk!! :-D
Deria
8 months ago
Desk!
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