i have no heat on. I'm a girl and I whine more

heh. tbh, i might not have turned mine on yet either. but i'm annoyed that it's not my choice

well, if it's guaranteed in the lease and you're paying for it, then yeah, I guess it is something to complain about.

JT, is this an apartment building?

and have you already formally (by registered letter formally) made a complaint to the property manager/owner?

formally, no. e-mail, with a dated reply, yes (i know, not as good). but, yes, apartment

If you haven't contacted the actual building owner yet, I'd put a letter together with a copy to the property manager.

and express clearly and politely that you you'd like the heat problem resolved by $date. If it's not resolved by $date, move forward with

a letter from a lawyer.

maybe check the local law society for recommendations/options if you haven't found one yet

or call up social groups that are concerned with housing