I RECEIVED A PHONE CALL YESTERDAY AND GAVE THE CUSTOMER SOME INFORMATION (PRICES N WHETHER WE HAVE THEM IN STOCK )HE WANTED.

HE SOUNDED LIKE AGREED WITH THE PRICE SO I ASK HIM "DO YOU NEED ME TO BOOK YOU IN?"

HE SAID "NO" BUT IT REALLY SOUNDS LIKE "NOW" IN THE PHONE...

SO WHEN I ASKED HE "DO U WANT ME TO BOOK YOU IN NOW?" HE WAS SOOO UPSET AND HANG UP THE PHONE..

REALISED WHAT HE MEANT WHEN HE HANG UP THE PHONE....

MORAL: ACTIONS SPEAKER LOUDER THAN WORDS

it must be very awful. hope you feel alright now

yamei: thank u~