Wow! You have patience

just multi tasking on other things, its a client so hanging up isn't an option

I hope your client gets back on the phone soon

he back

he got my emailed quote and realized I was still on hold. LOL

LOL did he apologize, profusely? LOL

yeah, it was pretty funny, i just put him on speaker and started doing other things until he got back. We both got a good laugh out of it