Vic
14 years ago
OK. I have this 250L gift card to a place. New to me, but like the stuff. Except... the card's not working. It didn't come with instructions
latest #9
Vic
14 years ago
but I tried the usual methods; when that didn't work, sent a NC to the customer service person. She sent a NC back, just a canned thing
Vic
14 years ago
called "How to use a gift card." I'm supposed to wear the card, right-click what I want and choose the Card option... EXCEPT THERE IS NO
Vic
14 years ago
FREAKING CARD OPTION. ANYWHERE. IT'S FREAKING NOT THERE.
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Vic
14 years ago
And just getting a canned NC dropped on me with NO followup or IM or anything to make sure everything was OK makes me feel like she's not
Vic
14 years ago
all that crazy about helping me out here, so I'm kind of hesitant to contact her again, I feel like I'm stupid and bugging her.
Evie33
14 years ago
Can't you just contact the store owner?
Vic
14 years ago
Oh no, the store owner's profile makes it VERY clear that everything MUST go through the CSR. *grrrr*
Evie33
14 years ago
what store is it?
Alex ❤
14 years ago
check the inventory of the item youre trying to buy...see if there's a gift card script...if theres not send them another note! lol
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