Listen to what teachers need. Empower teachers to help themselves and others. Don't use the same filtering for teachers as Kinders.

Decent, up to date software and just be around when needed

remember that the technology is there to serve the education of students - that's the bottom line

(and I am both an educator and the IT department!)

make technology user friendly and avalable

In my school - nothing at all They don't even answer our emails, let alone anything else

if tech dept. people understand how tough it is to have tech difficulties and keep an audience of kids going all at the same time.