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Standard view
WretchedDollie
says
12 years ago
so, I bought some hair today from a well known place which I saw being advertised for the Petites. I really wanted/needed the hair
latest #18
WretchedDollie
12 years ago
for promo images. The advert I saw said that it was mesh and scripted for resize, etc.
WretchedDollie
12 years ago
I bought the hair and used the resize, but it left the hair floating above the head. When I tried to grab it and move it down, I crashed..
WretchedDollie
12 years ago
and crashed, and crashed...
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WretchedDollie
12 years ago
I tried asking if anyone had bought the hair in the petites group, but got a smart ass reply from someone so I said screw it and contacted
WretchedDollie
12 years ago
the creator for help. I got a reply which basically blamed the whole thing on my computer and/or the viewer and was told to contact the
WretchedDollie
12 years ago
petites group to see if anyone else had any ideas about how to move the hair down, that after a couple of tries I should have been able to
WretchedDollie
12 years ago
move it, that the issue was/is not with the hair! I've been working around the petite mesh all day today and not once crashed until I tried
WretchedDollie
12 years ago
touching that hair. Finally they offer to resize the hair for me... which I don't even want to use anymore because I'm so angry about
WretchedDollie
12 years ago
being shoved off to a group that shouldn't be offering support for a product that they don't even sell :/
WretchedDollie
12 years ago
I would never tell a customer to go ask in some doll group how to fix something with one of my products.
WretchedDollie
12 years ago
If the hair was transfer, I would have just given it back!
Winter
says
12 years ago
thats not fair, Star.
As a creator you know all the usual causes and would have thought of those.
Winter
12 years ago
Eleanor
12 years ago
WretchedDollie
12 years ago
Winter, you're right. The whole thing just felt really arrogant... and then to blame it all on my machine and/or the viewer was too much
WretchedDollie
12 years ago
as well as pushing me off on the petite group, which, i didn't mention before as i didn't see it right away, she was there as an alt, or had
WretchedDollie
12 years ago
one of her staff go in there and inquire if anyone was having trouble editing mesh, then ADMITTED that she sometimes had the same problem!!
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