because apparently, I didn't pay January's biil, and they're saying the last payment they received was in December. which is bullshit.

I fucking KNOW I paid January's bill.

I ALWAYS do.

Check your bank statement?

my schedule for bill paying is that the first check of the month goes to utilities, internet, and food.

last check of the month goes towards rent and more food if needed.

so something's not right, and I am not happy at all.

I think what I'll do is just pay part of it, and then pay the rest later, and then leave those guys, because this is getting ridiculous. :|

Or call them too, and see if the fee can be waived since you've always paid on time before?

Some companies will work with you if you're nice and you've always been a good customer.

I can try. I usually do pay on time. and I've never been rude to them.

still going to look elsewhere, though.

Yeah.