yesterday we discovered that nobody on the Y side actually knows how the PIM works, so when we explained why we can't have a goal of 250 SKUs per day we were met with pure, unaffected shock
today in the first of our two daily meetings, we learned that three more people got added to the project on the Y side, none of whom know how to use the PIM either (and one of them has been working at Y for like a week) so now the more senior members of the team at this office have to spend time training them and fielding questions