Every other phone consult I've had with this surgery has been with a woman, and when I went in for blood draws, also a woman. This time: Male voice and my heart sank
Said that I wanted to inquire about top surgery. He didn't know what it was. I told him I was nonbinary and then struggled to get out the words to explain what top surgery was.
He said he didn't know if that was something that could be done on NHS (spoiler: It can. It's a whole process, hence me wanting to start it now) and would have to get back to me. Then he asked if I'd started any treatment yet, and I told him no, I'm nonbinary, and I don't need any treatment of the kind he means.