If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart. – Mandela
如果你用某人理解的語言跟他說話，他會聽進腦袋裡；如果你用他自己的語言跟他說話，他會聽進心裡。－曼德拉